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At LOTUS24STORE, we are committed to delivering your orders promptly and securely.

  1. Shipping Timeline

    • All orders are processed and shipped within 0-2 working days of order confirmation.
    • Delivery timelines may vary based on your location and typically take 3-7 working days.

  2. Shipping Charges

    • Standard shipping is applicable based on the product and location. Charges will be displayed during checkout.
  3. Delivery Guidelines

    • Please ensure the provided address and contact information are accurate to avoid delays.
    • In case of missed delivery attempts, our courier partner will contact you for rescheduling.
  4. Tracking Your Order

    • Once shipped, you will receive an email/SMS with tracking details.
  5. Delays and Exceptions

    • Delays caused by weather, natural disasters, or courier issues are beyond our control, but we will keep you updated.

For any questions regarding shipping and delivery, please contact our customer care team.